Tool Recommendation

Tool Recommendation
IT Buyer's Journey Q1 2021IT Buyer's Journey Q1 2021

How do IT buyers discover vendors, choose the right vendor and make purchasing decisions?

Which AI companies or tools are on the cutting edge of the industry?

Top Answer : I do advisory work for IPsoft, and they have a company called Amelia that does cognitive AI. They put all of these things in enterprise systems in one interface with your own digital assistant. That assistant is able to interpret Workday and all the other aspects to be able to now interface with them, which replaces people in the middle. This is where that's leading because what company doesn't need that? We all have so many disparate systems to manage or interface with. Whether the question is what's the size of my instance on AWS, or that I want to take a vacation day on Monday, so can we add more dependence, etc.—if you have something that's able to interpret all the systems, that's where you can scale.  When the pandemic hit, nothing scaled when it came to these systems. None of the airlines, banks, or travel sites could handle this scale and they still can't, because they don't have the ability to immediately multiply their employee base by a thousand with the same stuff. That's the real power I see coming out of AI. The most human AI is Amelia. Unfortunately, I haven't found more examples that are that advanced, at least in the enterprise space. ServiceNow is a chatbot. I’ve gone through a bunch of others and I don't see the advanced cognitive ability, which is sad because there should be a lot more. I assume there are startups and efforts going on, I just haven't seen them yet.

Is SASE/SD-WAN a foolproof solution for ensuring remote workers access your system securely?

Top Answer : We used Okta with Device Trust and that works pretty well for ensuring that people are accessing at least some of the applications from devices that we manage. That works well for the most part. Of course, there are super smart people that can figure their way around it. It's not bad, but the new chip added to the latest Mac OS has thrown some kinks in that. They're going to be re-releasing all of Device Trust.

What are your thoughts on SaaS management platforms (SMP)?

Top Answer :

11 views
0 comments
2 upvotes
Related Tags
Business Application Development
Architecture & Strategy
Maintenance
Requirements & Design
Testing, Deployment & QA
Mobile Development
Development
Selection & Implementation
Business Analysis
Applications Vendor Landscapes
Optimization
Backup
Data Center
Public and Hybrid Cloud
Telephony
Network
Compute
Storage
Business Applications
Cloud
Crisis Management
Data & Business Intelligence
Artificial Intelligence
Business Intelligence Strategy
Data Management
Enterprise Integration
Integrations
Machine Learning
Governance
Data Lake
Big Data
Data Warehouse
Disruptive & Emerging Technologies
5G
Blockchain
Cryptocurrencies
Virtual Reality
IoT
Reality
Digital Innovation
Bots
Augmented Reality
End-User Services & Collaboration
Collaboration solutions
End User Equipment
End-User Computing Devices
Endpoint management
Productivity tools
Document Management
End-User Computing Applications
End-User Computing Strategy
Mobile
Voice & Video Management
Continuous Integration
Technical Product Management
DevOps
Continuous Deployment
Development
Quality Assurance
Customer Relationship Management
Enterprise Content Management
Customer Success
Enterprise Information Management
Finance
Enterprise Resource Planning
HR
Legal
Marketing Solutions
Retail
Human Resource Systems
Marketing
Product Recommendation
Sales
Risk Management
GDPR
SOX Compliance
Governance, Risk & Compliance
Infrastructure & Operations
Cloud Strategy
I&O Finance & Budgeting
Operations Management
Network Management
DR and Business Continuity
Server Optimization
Leadership
Attract & Select
Cost & Budget Management
Engage
Culture
Manage Business Relationships
Innovation
Organizational Design
Program & Project Management
Train & Develop
Values
Talent management
Performance Measurement
Organization Structure
Manage & Coach
Availability Management
Financial and Vendor Management
Reporting
Service Desk
Management Tools
Enterprise Service Management
People & Process
Process Management
Asset Management
Project & Portfolio Management
Portfolio Management
Project Management Office
Pulse
Security
Confidentiality, Integrity, Availability
Secure Cloud & Network Architecture
Endpoint Security
Data Privacy
Identity and Access Management
Security Operations Center
Security Strategy & Budgeting
Security Vendor Landscapes
Threat Intelligence & Incident Response
Threat & Vulnerability Management
Vendor Management
Infrastructure Vendor Landscapes
Budgeting
Roadmap
Outsourcing
Strategy & Operating Model
Business Continuity
Architecture Domains
Strategy
Tool Recommendation