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Digital Innovation Comparisons - Business MetricsDigital Innovation Comparisons - Business Metrics

This report benchmarks business metrics for digital innivation across IT departments.

What are the top KPIs for IT for the next 3 years?

Top Answer : I think it should be a lot more elastic. Businesses are changing rapidly and what’s important to measure and improve today is likely not important or measurable next year. Long-term KPIs have the danger of being rear-facing rather than forward-facing or predicting. CIOs need to collaborate with their C-Suite peers to drive business KPIs and metrics that matter to them to move the business forward and increase revenue.

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Are there any solutions currently in the market for Customization and Total Automation for Penetration Testing Reports?

Top Answer : Its not exactly automation of reports but we are looking at AttackIQ to automate parts of the pentesting process including reporting. Happy to chat further if interested.

Can CIOs act as the CDOs for organizations today? Or do companies really need a separate CDO who can partner with the business and IT to drive digital transformation?”

Top Answer : First, worth clarifying if we are talking Chief DIGITAL or Chief DATA Officer. In either case, while I used to think that the existence of the CDO meant that the CIO was failing at their jobs, in  today's world, I think the roles are distinctly different, though in the end it really depends on the people.  CDOs as digital officers are really focused on the digital transformation of their companies, and inherently have an external focus.  CDOs as data officers are focused on key information management within the company - optimizing data as an asset.  The CIO at many companies predominantly focused on internal operations, business and user productivity. The skillsets needed and more importantly, the incentives for these objectives are often different.  Intertwining them is possible, but I think in many cases companies are better served by having a separate focus.   All of that is dependent on whom we are talking about both in terms of people and the business.  The people matter even more in this question than anything.  A company with a super strong CIO working for a digitally minded CEO probably doesn't benefit from a CDO nearly as much as an internally focused CIO working in a business with complex operations that has also recently decided to transform the delivery of their products to include more digital delivery would.   So in the end, I think it really depends.

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What are your thoughts on SaaS management platforms (SMP)?

Top Answer :

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Business Application Development
Architecture & Strategy
Maintenance
Requirements & Design
Testing, Deployment & QA
Mobile Development
Development
Selection & Implementation
Business Analysis
Applications Vendor Landscapes
Optimization
Backup
Data Center
Public and Hybrid Cloud
Telephony
Network
Compute
Storage
Business Applications
Cloud
Crisis Management
Data & Business Intelligence
Artificial Intelligence
Business Intelligence Strategy
Data Management
Enterprise Integration
Integrations
Machine Learning
Governance
Data Lake
Big Data
Data Warehouse
Disruptive & Emerging Technologies
5G
Blockchain
Cryptocurrencies
Virtual Reality
IoT
Reality
Digital Innovation
Bots
Augmented Reality
End-User Services & Collaboration
Collaboration solutions
End User Equipment
End-User Computing Devices
Endpoint management
Productivity tools
Document Management
End-User Computing Applications
End-User Computing Strategy
Mobile
Voice & Video Management
Continuous Integration
Technical Product Management
DevOps
Continuous Deployment
Development
Quality Assurance
Customer Relationship Management
Enterprise Content Management
Customer Success
Enterprise Information Management
Finance
Enterprise Resource Planning
HR
Legal
Marketing Solutions
Retail
Human Resource Systems
Marketing
Product Recommendation
Sales
Risk Management
GDPR
SOX Compliance
Governance, Risk & Compliance
Infrastructure & Operations
Cloud Strategy
I&O Finance & Budgeting
Operations Management
Network Management
DR and Business Continuity
Server Optimization
Leadership
Attract & Select
Cost & Budget Management
Engage
Culture
Manage Business Relationships
Innovation
Organizational Design
Program & Project Management
Train & Develop
Values
Talent management
Performance Measurement
Organization Structure
Manage & Coach
Availability Management
Financial and Vendor Management
Reporting
Service Desk
Management Tools
Enterprise Service Management
People & Process
Process Management
Asset Management
Project & Portfolio Management
Portfolio Management
Project Management Office
Pulse
Security
Confidentiality, Integrity, Availability
Secure Cloud & Network Architecture
Endpoint Security
Data Privacy
Identity and Access Management
Security Operations Center
Security Strategy & Budgeting
Security Vendor Landscapes
Threat Intelligence & Incident Response
Threat & Vulnerability Management
Vendor Management
Infrastructure Vendor Landscapes
Budgeting
Roadmap
Outsourcing
Strategy & Operating Model
Business Continuity
Architecture Domains
Strategy
Tool Recommendation
Do you know all of the devices on your network?

Top Answer : Knowing everything on the network and where they were was a big thing at a number of the other companies I ran, and it was poorly done in some cases. You started to need to air gap things off but if you air gap, it's going to be even more difficult to find some of those things on the network.  None of the companies that would allow me to do that let me find all the things on the network and what they were dealing with. And then the engineering networks would say, "You can't get in there. We're separate," but then some of the things would come from the engineering networks first. So it was a big issue. That's why I actually started doing more microsegmentation. I won't say I was an Enterprise Certified Netware Engineer (ECNE), but I do remember some of that stuff. I literally had some of the group walking around with laptops into these segmented areas to do some of the testing, because that was most effective.

Does anyone have a favorite alternative to Tableau? Why?

Top Answer : PowerBI looks more modern, is included within our O365 licensing and appears to have all the same functionality we use/need within Tableau - without the licensing public/server limitations, overhead, hassle, needless complexity. It feels like a part of our ecosystem.

Apart from security, what IT topics really grab the board's attention?

Top Answer : If it's not about security, then it really depends on the company and where they're at. Digital strategy is different for every company, so their digital issues are different. For UKG, their biggest issue isn’t an IT issue, it's a product issue: What's the product going to be and how are we going to do cloud operations with the infrastructure, once that's figured out from a business perspective? For World 50, it's the digitization of their business: how do they translate their experiences, which have been thrust into an online-only universe in the last 12 months, and how do they continue to drive that forward in a hybrid universe? So I don't see a common theme, but everybody's investing in technology in some form. Very few companies that I'm working with don't care about it.

Career GoalsCareer Goals

This report was created with the goal of helping IT Executives identify and work on their personal career goals.