Financial and Vendor Management

Financial and Vendor Management
What's a greater concern for returning to the office? Comment how you are prioritizing...

Top Answer : The majority of our focus is definitely on the human factors as the technical factors are mostly related to things we had to solve as we went distributed.  We will need some additional technical stuff to support the human factors (eg. scheduling software to limit the # of people in the office at the same time) but solving the human factors of helping people to feel comfortable, ensuring that safety precautions are being followed, etc... are much harder and why it will be a while before we go back.

How has GDPR and CCPA changed your use or procurement cybersecurity tools?

Top Answer : Not much directly but in some situations avoiding an agent, a plugin, or something that requires a cookie will mitigate privacy risks.  Many security technologies in how they are architected, deployed, and how the vendor gathers and shares information actually is generating a substantial amount of privacy risk

What do you do with unsolicited vendor gifts?

Top Answer : Depends on what it is!

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If these companies were affected then the foundation of computing could be at risk. If you could manipulate at the hardware layer via the firmware, BIOS, ect then a threat actor could weaponize well below the operating system which brings in to question the integrity of the entire computing stack and everything above it.  The firmware and bios are like the rebar and concrete for a building. If that foundation is weak then the entire structure and anything dependent on it is at risk. We cannot underestimate the potential or the severity of these companies being potentially affected by the SolarWinds hack and what that means for the foundational computing hardware they provide to the world.  What do others think ?  How could this impact your organization ?   Big tech companies including Intel, Nvidia, and Cisco were all infected during the SolarWinds hack - The Verge

Top Answer :

Accelerating the move towards a cloud infrastructure - how do you decide / what applications go first? Which are top of the list for you currently?

Top Answer : First we try to stop the flow of new non-cloud. Then we prioritize for those apps overdue for an upgrade that we will be retaining 4+ years. Apps with security risks can also be a priority if we can’t shut it down or migrate to a different solution

Pulse Flash Read: Categories, choice and change Sometimes the SaaS market can feel like a sea of never ending acronyms and shorthands that everyone pretends to know the meaning of. It’s reached the point where hierarchies have broken down, and you probably aren’t alone in wondering where exactly TOTP fits into your CIAMs and your PAMS, while AWS is covering your SSO but someone called URI is injecting SQL in your what now..? Humans like categories, but, just as we like watching one more episode of The Sopranos at 2:30am, our need for quick satisfaction doesn’t help us achieve our goals. How often do your Google searches begin with the word ‘best’? And how often has this given you what you were looking for quickly, rather than turned into an entire evening of listicles and more questions than answers? Wasted time searching through what may well be paid features for something that might not even suit your goals. Megan Heuer, of SiriusDecisions, had this to say on the problem of categorization in B2B buying choices:  “Because we’re trained to begin with the category, we enter a buying process completely without critical business need context. The result is technology investment set up for failure from the start.” Think about when someone wants to buy a home. That process probably doesn’t begin with a ‘best home’ search (although the way the Toronto skyline is filling with identikit condos, this might be changing). Individuals define their goals for the lifestyle they desire and then begin looking for houses in an area that brings them closer to those goals, then further define that by house features. Why shouldn’t business decisions be made the same way? Sheena Iyengar (who describes herself brilliantly as a ‘psycho-economist’) has spent decades researching how too much choice leads to analysis paralysis and no action (which, incidentally, is why I end up watching The Sopranos again after spending an hour trying to choose between the infinite other streamable TV shows). Iyengar’s research shows that choice overload reduces engagement, decision quality and satisfaction. Think about that in the context of your budgeting decisions as you deepen your digital offerings.  The key to subverting choice overload, as Megan Heuer outlines, is to define your goals first, setting a clear agenda of what you’re looking for from a business perspective. While this reduces the number of categories you’ll have to choose from, there’s probably still many, many options to hit those goals. At Pulse, we’re addressing the choice overload problem by giving tech execs real-time access to what their peers think. Our Product IQ Reports compare the most-used software offerings in a particular space, such as RPA, based on the experience of the tech execs using them. But the reports aren’t the end of the process: execs can just straight up ask the community what they think of ‘Zero-Trust’ and who does it best? You can find what works for your business needs by speaking directly with your peers about how they defined and achieved their goals, and what software helped or hindered that process. Being open and sharing that information cuts out the whirr categorization creates in the B2B space.  We simple humans might always need to categorize things to some extent, that’s just a limit of language. So, until Elon Musk perfects his brain computer interface and Google figures out how to truly match our intent with the perfect tool, let’s help each other find the tech that will deliver what we need. Do you feel overwhelmed by categories when making purchasing decisions?

Top Answer : would love your thoughts on this!

When do you get brought into the buying process?

Top Answer : 1. To formulate the RFP and provide technical specifications 2. To help evaluate the proposals and give feedback 3. To agree on the terms of the goods/services being acquired (SLAs)

What's the biggest mistake marketing teams make when trying to sell to IT buyers?

Top Answer : I could go on FOREVER about how bad the marketing is to me. From email addressed to the wrong person, to coy 'I enable high performance' emails...  the list of bad marketing could go on forever. MOST OF ALL< STOP CALLING!!!

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