Data & Business Intelligence

Data & Business Intelligence
Digital Employee Experience During Remote WorkDigital Employee Experience During Remote Work

With a highly distributed workforce, employee engagement is crucial—and digital employee experience platforms are helping Pulse community IT leaders prioritize this.

Pain Points in ManufacturingPain Points in Manufacturing

What are the biggest pain points preventing manufacturers from reaching M4.0? Pulse surveys 100 manufacturing leaders to find out.

Which data warehouse does your organization use?

Top Answer : We use multiple OLAP repositories and analytics tools.

Has the CIO appetite for implementing low-code solutions evolved?  How do you feel people are reacting to low-code applications?

Top Answer : Three years ago, when I joined QuickBase, I think there was really a very low awareness and very high skepticism among CIOs around low-code platforms. There was this idea of, “wait a minute, I'm going to have non developers that don't work on it, building applications without me sort of in charge of it? That sounds like shadow IT on steroids.” To be honest, there was a nontrivial amount of that in teams across the industry. The classic example is, you'd build an application in a department, it would grow and expand. Before you knew it, you had some really critical infrastructure and applications that have been built without any IT oversight or governance at all. At QuickBase we've invested very heavily, since I arrived, in making governance and trustworthiness of the platform one of the core pillars of our R and D agenda, and it always will be because I recognize that our platform is quite powerful and it is something that businesses rely on. Increasingly they're using our platform for really critical business processes in their organization. And if that's true, then it is essential that we are on our front foot with it and with CIO's and saying, “look, we want to be early-and-often building the right kind of relationship and interaction with you.”I think that's really caused a nice evolution for us to be a much more trusted vendor and partner in those discussions.  I think what's been happening over the last two years, particularly this year, is you've now started to see CIO's come to the conversation with some skepticism about citizen development and about low code, but as they lean in, they realize they do have the need to get more innovation to the edge of their business. This tool not only helps them do it and puts power in the hands of business innovators, or citizen innovators, it also gives CIOs the control and governance they need in IT so that they know, “how are we dealing with master data management? How are we securing this? How do we ensure it is not being split?” That evolution is starting to really help fuel those early catalysts that we're seeing in the growth of this market.

How should IT leaders and security think about backup strategy?

Top Answer : Obviously it is important to back-up data, that kind of goes without saying. But the fact is, data is everything at this point: the data we're creating, the attributes about the data, the location of the data, everything we're doing with data is important. Equally important are the analytics that we can do against that data. For example, if you're backing up your laptops, you can very clearly see what files are on laptops and that helps you track down malware, PII, or other exposure. If many people have downloaded the same file, you can go through and find that file and eliminate it. From my standpoint, knowing what's on your endpoints, knowing what's in your SaaS apps, knowing what you have and where you have it is essential. It is not just critical to back it up, but also just knowing what you have and where it is.

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What is the role of IT in data compliance?

Top Answer : Our team is very closely connected with data privacy teams. In fact, IT worked with legal to kick start the privacy track. So, IT has always been an integral part of the privacy team often owning and managing privacy tools and project management. IT is deeply involved in data discovery, and even the painstaking process of updating Data Protection Impact assessments (DPIA) and whatever is required for GDPR, CCPA and other privacy compliance requirements. It's so critical that IT continues to find innovative ways to automate privacy operations to transform tardy compliance requirements to a swift and agile operation.

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What are you looking for when buying data security solutions for IT?

Top Answer : Besides the fact that the solution has to actually be useful and do what it says it does, I think the bigger issues for me are how can I integrate the solution and leverage it into my existing environment. Also, what's the level of effort to implement it? I've come across a lot of really fantastic tools out there, but they require an entire team of people to manage them. At the phase we're at, we're just not there. We're looking at what we already have, how we can integrate with that, and the level of simplicity (How much overhead does it take to manage it?). For us, it is about how quickly we can get it up and running in our environment and how much we can leverage our existing investments.

How is your organization actively transforming traditional Information Governance/Data Governance models to enable and expedite the adoption of advanced computing solutions designed to continue shrinking barriers between physical and digital?

Top Answer : A lot of education. And a lot more controls on setting up data models, data storage, and standardized descriptions And we continue to educate on issues like GDPR and similar compliance to be built into data models and storage

Leveraging Knowledge GraphsLeveraging Knowledge Graphs

Knowledge graphs can help companies organize and interpret their data—but how widely are they used? Pulse surveys 100 data leaders to find out.

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