What do your users think you, the IT does for the company?

So i think there are two possible scenarios here, depends on the IT team and the business.

IT is operations focused, running as "keep the lights on, order takers", cost center.

IT is innovation focused, interested in making a direct impact through a set of clear business outcomes, active cross-functional partnership with the business, not a set of back office functions, revenue generation.

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@IT
Michael Wahl

Michael Wahl, Senior Director of IT

So i think there are two possible scenarios here, depends on the IT team and the business.

IT is operations focused, running as "keep the lights on, order takers", cost center.

IT is innovation focused, interested in making a direct impact through a set of clear business outcomes, active cross-functional partnership with the business, not a set of back office functions, revenue generation.