What are some on-campus IT challenges for CIOs at universities or educational programmes?

Leadership, Organization structure, Cloud, Network - I think one of the most important ones is a student user, a student experience. Our students are coming with the experience of Amazon and Google and they expect the same level of service, same level of experience when they get to the campus. And it is challenging when you don't have the resources or the manpower that the Amazons or the Googles have to meet those expectations. So managing those expectations and making sure that, on an efficient budget, you're delivering an efficient platform, that is still a challenging course for us.

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I think one of the most important ones is a student user, a student experience. Our students are coming with the experience of Amazon and Google and they expect the same level of service, same level of experience when they get to the campus. And it is challenging when you don't have the resources or the manpower that the Amazons or the Googles have to meet those expectations. So managing those expectations and making sure that, on an efficient budget, you're delivering an efficient platform, that is still a challenging course for us.