What are some tips and tricks to keep a remote workforce engaged?

Culture Frequent short and productive group video meetings.

15 comments

https://www.pulse.qa

Pulse User

Frequent short and productive group video meetings.

Pulse User

Multimedia presentations that are directed at the specific workforce. Also, keeping meetings informal and more round-table like, versus 1 presenter and many listeners. 

Pulse User

our biggest challenge with remote workforce has has always been ensuring that they feel valued and part of the team. Especially when you have a strong headquarters group, employees working from home or from teams overseas can feel like a second thought. we have worked hard to ensure that we are recognizing and acknowledging the contributions of remote employees, we try to ensure that they are given the same meaningful  work as their peers at headquarters, and we have been researching ways to do multi geographical team-building... Like group happy hour chat sessions over video conference

Pulse User

There is a lot of trust involve in getting remote workers engaged and be productive. We provide the necessary equipment and tools to work remotely and measure productivity against project deliverables and milestones, without being perceived as "micro managing".  However, individuals are held accountable for the tasks they are assigned. Regular meetings and work products accomplishments/deliverables are discussed and continuous feedback on suggestions for improvements are held. 

Pulse User

Frequent meetings - with video if possible.  At least daily check ins.  A group chat in something like Slack or Microsoft Teams keeps a whole team engaged together.

Pulse User

Always share your screen and point out data or take notes on screen to ensure remote people see the same material. If the call has more than 12 people consider having one employee be a call moderator to watch for texts / questions

Pulse User

Close the feedback loop

Pulse User

Communication like Skype and asking for need's feedback.  Quickly solving any issues that stand in the way of their productivity.

Pulse User

teleconference

Pulse User

We use office 365 and Skype so we are literally virtual anywhere via Citrix vpn.

Pulse User

regular telepresense meetings. independence.

Pulse User

Many have mentioned this but video chat is a must. Without a strong collaborative environment with the onshore team, any remote resource will naturally drift away.

Pulse User

I would also like to say that making sure you have meetings that involve video chat etc. is very helpful too.

Pulse User

It takes a great deal of trust between us and our remote workers to allow them this flexibility of being a remote worker and you hope to have hired a person with integrity and a good work ethic.  Given that, I would agree with others, having some sort of regular video style meetings give you an assurance your worker is engaged.  

Pulse User

There are a couple of techniques that I’ve learned. One is, for the first 2-3 months, you need to have dedicated people who are committed to making a remote team successful on both fronts: local as well as remote. My strategy was to hire a head of operations who’s not a technical guy but takes care of all the people, finance, taxes, office, office needs, supplies, everything. This is a person who’s going to take care of all the overhead or all the distraction that is going to come when you start a new office. When it comes to engineering, what you need is an engineering leader or manager on your team who’s going to be the liaison between the team here and in the remote office. So you need someone who’s constantly making sure that the teams are getting the requirements satisfied and they are not getting unblocked. What I’ve seen work best is to bring a couple of senior people in on-site. So it starts creating this relationship between the local team and the remote team. When you put a face against the name, it creates a personal connection versus just talking to someone on the phone.