Is all the hype around AI Ops fiction or reality?

Top Answer : AI-Ops has opportunity, but it’s in the extremely early innings and it's not one size fits all. You have to take a measured approach because it takes time to build proper machine learning models with data sources that are continuously changing, and you have to test this. You can't just deploy and say, “There you go, come talk to this Chatbot and let me know how it goes.”  For me, one bad experience I will never talk to the Chatbot again. The culture now is, “Satisfy me now or I will not use you.”

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Black Charger
Software
AI-Ops has opportunity, but it’s in the extremely early innings and it's not one size fits all. You have to take a measured approach because it takes time to build proper machine learning models with data sources that are continuously changing, and you have to test this. You can't just deploy and say, “There you go, come talk to this Chatbot and let me know how it goes.”  For me, one bad experience I will never talk to the Chatbot again. The culture now is, “Satisfy me now or I will not use you.”
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Orange Hard Drive
That’s right, for this to really work and mature, it needs time. But do we have the luxury of time in these scenarios? Because we look for instant satisfaction and instant results. We may never get it because we don’t give it enough time.  We face the challenge of thinking, “We can't deliver it now so this product is junk.”
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Yellow Monitor
Construction
It was fiction until it becomes reality and that’s how all the hype in IT started
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Blue USB Stick
Software
At this point, it's fiction. There's a lot of hype around AI. But it is not a magic bullet. It can work. But only does for the few firms that are will to put in the significant investment.
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