How have you shifted the IT team to capitalize on revenue-generating opportunities? Under IT was there a separate innovation team created that sat alongside the traditional IT Operations/Support team to keep the lights on acting more as a cost center?

Strategy - Setup regular meetings with your peers, executive leaders, ask lots of questions, job shadow, go where the work is being done, determine where innovation is lacking in the process or tools.

Even if you aren't immediately able to directly produce revenue, you may help the business to become cost or solution competitive through technology.

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Setup regular meetings with your peers, executive leaders, ask lots of questions, job shadow, go where the work is being done, determine where innovation is lacking in the process or tools.

Even if you aren't immediately able to directly produce revenue, you may help the business to become cost or solution competitive through technology.