How do you best structure a team to deal with IT complexity?

Top Answer : Not having a well-defined org structure (intentional or not) has often been helpful in dealing with complex issues, as it becomes one less thing to get in the way.

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Green Server
IT, Educational Services
Not having a well-defined org structure (intentional or not) has often been helpful in dealing with complex issues, as it becomes one less thing to get in the way.
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Pink Processor
IT, Software
Conway’s Law is important. It depends on the size of the company and the size of the stage of the company. The one constant in life is change. So you really need to teach your organization that they’re going to change consistently. I’m at a fast-growing startup and every month we’re creating a new business unit thinking about a new way to do things. If we keep the team structured at the same while the business evolves, then how are we going to be able to make sure that we’re going to be able to keep up with the business? It has to be in our DNA that we’re going to change our structure to ensure that we can make the business successful. If we aren’t doing that, then we’re failing the business.  That’s why I mentioned Conway’s Law. Because we need to make sure that we’ve got the organization designed to be able to solve the most important problems of the business. If the business changes and our IT organization or security organization doesn’t change or adapt slightly in order to meet those needs, then chances are we’re not going to be very effective.
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