Hospitals lost a lot of revenue due to Covid. How can IT play a role in helping to bring back revenue this year?

IT is in the driver’s seat to help with revenue as much as any other business unit. IT can lead the effort by exploring and working with the business to help implement new marvels in technology that can reduce human intervention required or remove manual workflows, which ultimately gives valuable time back to our staff. We’ve already seen this in action by utilizing RPA - this is just one example of how IT can help with revenues.  There's a lot of opportunities that are there. And so it's how we provide business value at the end of the day. It's how we make changes locally in our hospital from procuring devices, to consulting on solutions - and ultimately becoming experts in how the business is run. It's very simple to take a step back and just focus on the operational components of IT, but if we become proactive, communicate and round with our business leaders we can then truly help them reengineer processes.

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IT is in the driver’s seat to help with revenue as much as any other business unit. IT can lead the effort by exploring and working with the business to help implement new marvels in technology that can reduce human intervention required or remove manual workflows, which ultimately gives valuable time back to our staff. We’ve already seen this in action by utilizing RPA - this is just one example of how IT can help with revenues.  There's a lot of opportunities that are there. And so it's how we provide business value at the end of the day. It's how we make changes locally in our hospital from procuring devices, to consulting on solutions - and ultimately becoming experts in how the business is run. It's very simple to take a step back and just focus on the operational components of IT, but if we become proactive, communicate and round with our business leaders we can then truly help them reengineer processes.
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