Pulse Flash Read: Will Zoom’s time soon be up?

Something keeps coming up over and over again: Zoom… kinda sucks. It’s always kinda sucked, and it keeps on kinda sucking. Yet we all keep using it. Every. Damn. Day. Oh, but don’t worry, Zoom has a response: the latest feature-adds include a mustache filter. (Apparently Zoom travelled back to 2015 and stole a Snapchat engineer for that one.) And let’s not even get into how Zoom intentionally deprioritized security to optimize usability (read this terrifying history of Zoom’s approach to security here if you want to never use it again). Add to these issues another thing we’re all experiencing these days: Zoom fatigue. We all knew most real-life work meetings sucked, and being on camera for them hasn’t made the experience any better (optional sweatpants being the exception).  So while virtual meetings aren’t going away any time soon, might it be time to explore some Zoom alternatives? Let’s start with the obvious: Google Meet seems a great obvious alternative, and it feels very strange that enterprises weren’t using this from the beginning of the pandemic, especially after Google made it free for everyone. The UI is much more elegant and, obviously, if your business relies on Google Workspace (formerly G Suite), the integration just makes sense. Google must have had some heated meetings (presumably on Meet) about how Zoom stole a march in this space. Zoho Meeting is another simple alternative if your enterprise is using Zoho for your other workflow tools. It does feel like a very Microsoft-oriented offering, however (I didn’t say boring, you just thought it), putting its Office365 integration feature front and center. There’s an integrated Siri voice-assistant feature, though, to please the Mac users. A new tool heading in a more exciting direction is mmhmm—currently only available in invite beta. mmhmm brings a fun but supremely functional element to meetings. Rather than ‘switch over to screen share’ for presentations, presenters can float around in front of their deck— looking more like an actual presenter—or zoom around to point at interesting elements (Jedi ghost filter optional). This interactivity feels a lot more engaging than looking at a static sales deck (or pretending to look while we all Slack each other). mmhmm’s name is divisive, though—eminently googlable but something not everyone will want to say out loud. Getting further out there, gamification has now made its way into meetings. Mozilla Hubs took inspiration from FortNite and Animal Crossing to create meeting rooms in virtual environments, where all participants turn up as virtual avatars. This might seem gimmicky, but ‘virtual beings’ is such a rapidly growing trend that virtual concerts might be a normal part of life before the pandemic’s over. Plus, given that we’ve all become isolated from colleagues during the pandemic, perhaps a virtual hang out might help foster a greater sense of proximity to team members? Innovation comes in strange forms sometimes, and if you can bring that buzzword ‘experience’ into the world of staff meetings, why not?  So, Zoom: you’re easy to set up, we’ll give you that (seeing Grandma pop up in the family Zooms has been a highlight of the lockdowns) but (and this is a lesson to all startups hoping to scale as meteorically as Zoom), intentionally deprioritizing security might leave a lasting and damaging skepticism that’s hard to shake. While this might not impact consumers, enterprises are beginning to think differently. Seeing as remote work will be around for the foreseeable future, enterprises are realizing that remote meeting tech is another ‘ops’ category that needs optimizing. (Even Slack’s incoming stories and instant audio features are designed to reduce the need for Zoom meetings.) It’s mightily impressive that Zoom went from the odd enterprise app suite to becoming a verb in its own right, but when that verb also becomes part of a negative noun coinage—Zoom fatigue—almost simultaneously, perhaps the tool’s fate has been sealed. Much like 'pulling a homer', ‘to Zoom’ might already be sliding towards the pejorative, one day even signalling in the physical world an inescapable situation we’d all love to avoid: Sorry, I can’t grab dinner tonight, I’ll be Zooming this report until midnight.

Too harsh on Zoom? How is you team feeling about virtual meeting tech?

Top Answer : I think at the enterprise level, there is a lot of discontentment with Zoom.  And I think many of them are looking to ditch Zoom ASAP.   For non-profits, educational institutions and the like, Zoom has become the de facto teleconferencing solution. And they will use it for the foreseeable future.

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Green Charger
Software
I think at the enterprise level, there is a lot of discontentment with Zoom.  And I think many of them are looking to ditch Zoom ASAP.   For non-profits, educational institutions and the like, Zoom has become the de facto teleconferencing solution. And they will use it for the foreseeable future.
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Red Server
Educational Services
Now that I’ve worked with Microsoft Teams and have seen the continuous improvements and endless integrations - Zoom’s ok but not my fave.
2 upvotes