From a customer perspective - what's the most desirable / best characteristic of a successful startup vendor?

Top Answer : Automation capabilities

Red Cloud
IT, Construction
Automation capabilities
0 upvotes
Yellow Server
IT, Construction
Adding real value to customer (solving genuine essential problem) customers centric is also so important
0 upvotes
Black Hard Drive
IT, Transportation and Warehousing
That honors his/her words. Because most of them sells something that their product/service can’t do.
0 upvotes
Green Processor
IT, Educational Services
Direct impact on pain point without a ton of additional layers of things I don’t need.
0 upvotes
Pink Cloud
IT, Educational Services
Ability to still exist as a company after facing challenges — both technical and economic.
0 upvotes
Red Monitor
IT, Hardware
Humility. Thats a great attribute to have for a start-up organization. Most often you see they come in aggressively saying we have the X best solution, but that's from their perspective and may/may not be actually the case for each customer circumstances.
0 upvotes
Blue Hard Drive
IT, Software
That they understand in detail the problem their solution is trying to fix.  And that their engineering works, rather than having a great marketing department.   And 2 extra points for not mentioning Gartner on their web site, PowerPoint or sales talks.
0 upvotes