Are certain personality types easier to communicate with than others?

It’s not that some personality types are easier to communicate with, they’re just different. When I first started in IT, I would talk to the sales guys and I would get along with them. We'd talk about what the customer wants to achieve: What are their metrics? What are their goals? Where do they want to take their business? And then I would talk to the engineers and they’d dive into the details, but I could still get along with them. People told me before that these two teams, even if they worked together, sometimes butted heads and couldn’t communicate, but I never found that. I think it's because I've always been curious. When I was in a sales role, I would talk 10% of the time, and 90% of the time it would be the client talking. I've always found that as long as you ask the right questions and are genuinely interested in understanding their point of view and helping them out, people will share and sometimes more than you want them to. Getting to know people is about asking the right questions, letting them talk, and showing interest whether you agree with what they have to say or not.

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It’s not that some personality types are easier to communicate with, they’re just different. When I first started in IT, I would talk to the sales guys and I would get along with them. We'd talk about what the customer wants to achieve: What are their metrics? What are their goals? Where do they want to take their business? And then I would talk to the engineers and they’d dive into the details, but I could still get along with them. People told me before that these two teams, even if they worked together, sometimes butted heads and couldn’t communicate, but I never found that. I think it's because I've always been curious. When I was in a sales role, I would talk 10% of the time, and 90% of the time it would be the client talking. I've always found that as long as you ask the right questions and are genuinely interested in understanding their point of view and helping them out, people will share and sometimes more than you want them to. Getting to know people is about asking the right questions, letting them talk, and showing interest whether you agree with what they have to say or not.
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