Does anyone have the real cost of running ServiceNow? I'm getting some prices... from my team and was shocked to say the least

10-12k per year

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Anonymous Author
10-12k per year
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Anonymous Author
A lot to unpack here. I’ve deployed ServiceNow for ITSM, HR, tech orchestration, SOAR, or as a PaaS for all sorts of development. Mostly in the cloud, but some on premises or an org’s IaaS due to where they sit in an environment. So; what are you looking at the Now platform to do, and what is your deployment model?
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Anonymous Author
As the old saying goes. "If you have to ask the price..."
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Anonymous Author
That is the big surprise of cloud computing. It may be cheaper, but it often is not. One you add in all of the costs, it can often be just as expensive as an on-prem solution.   And the challenge is that getting these costs in advance requires a firm to know their true workloads. Which often is a black box for most of them.
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