Will AI benefit the customer, or just lead to more vulnerabilities?

We're using AI every day. We just don't even realize it. I don't even type emails fully anymore. I just start typing and Google finishes my sentence for me. I'm like, "Ah, good enough."

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Anonymous Author
We're using AI every day. We just don't even realize it. I don't even type emails fully anymore. I just start typing and Google finishes my sentence for me. I'm like, "Ah, good enough."
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Anonymous Author
It's an interesting one, because applied statistical analysis is a really good way of looking at just huge numbers that a human can't begin to comprehend. And I think there are a lot of misconceptions about AI and machine learning, because it was over-sold. But, areas like computer vision have really moved on. I was talking to a professor at CMU who specialized in machine learning, and he has developed a system for looking at pap smears for cervical cancer, and the benefits are really twofold: One is that they can do 450 tests a day as opposed to 45 for a technician. But also the false positives are 95% better, which means you're not giving people undue grief for bad analysis. So there are lots of benefits going on there. Then the final area is really in contactless stuff. A year ago, we're all worried about, "Oh, don't put facial recognition in, the Big Brother's going to be looking at us," and now it's, "I don't want to touch you." So the areas of applied artificial intelligence are now moving into just everyday experiences, and I think we're just in the first innings of what's coming down as well. It's really quite exciting.
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