If anyone is using or has evaluated a commercial solution, i would appreciate the specifics..
At Netflix my team developed an internal tool used for 360 reviews. Basic "fields" were: Start, Stop, Continue -- meaning you should Start doing XX (more), Stop doing YY (now), and Continue doing ZZ (always)
We use a Checkpoint and SMART goals that roll up to the overall company goals and strategy. We require at a minimum monthly (through we encourage more frequently and feedback be part of regular 1-on-1 meetings ) feedback discussions, which should be entered into the tool with quarterly management reviews to ensure feedback is occurring at all levels. At the end of the year the goals and feedback automatically are incorporated into the year end assessment for employees. I’ve used Checkpoint at multiple companies and have to say that overall I’m happy with the solution (which customizable to meet your organization’s needs) they provide.
We have used Zugata for a few years. The comprehensive dashboard and metrics/reporting are valuable.