The new Pulse App - anyone having trouble? The new Pulse app isn't a great way to attract those of us who don't live on our phones all day. What do you think about an app?

The new Pulse App - anyone having trouble?


The new Pulse app isn't a great way to attract those of us who don't live on our phones all day. What do you think about an app?

Top Response : Those of us who rely on our computers won't migrate well to a mobile platform.

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9 comments
0 upvotes
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Yellow Charger
IT, Finance, Banking & Insurance
Those of us who rely on our computers won't migrate well to a mobile platform.
0 upvotes
Red Charger
Engineering, Biotech and Scientific R&D
I have a Samsung phone and the App does not size correctly - so I cannot see the first 5 characters on the left side nor can I see the last 5 characters on the right side. So I cannot post answers to questions from the app.
0 upvotes
Yellow Charger
IT, Finance, Banking & Insurance
I am grateful to the team at Pulse for their feedback. I am also grateful for those who are providing honest feedback. Pulse continues to be a valuable tool, and I want to be able to continue to participate.
1 upvotes
Blue Terminal
IT, Educational Services
How about a “not sure yet” option??
1 upvotes
Red Processor
IT, Oil, Gas and Mining
I only use the mobile app (iOS)but have to admit the UX isnt that great, things don’t refresh the way one would expect, and it’s a bit glitchy in some spots. It’s gotten better over iterations but it was a rough start.
2 upvotes
Black Processor
Engineering, Software
I don't hate the app but I prefer much more the web, maybe because usually I think about pulse while I'm at work, in front of a computer.
2 upvotes
Green Processor
IT, Manufacturing
I find the app easier for simple things, survey or quick response. If I am doing more than these two sentences I use my PC and browser
1 upvotes
Red Charger
IT, Software
Thank you everyone for your feedback. We've heard you loud and clear and are improving the Android experience ASAP. Please expect a few updates in the coming days that will fix the crashes, add the redeem option to the menu, enable 'Sign In' as opposed to just 'Get Started' on the first screen, along with any white screens and refresh bugs. Thank you for your continuous feedback.  please chime in as needed.
1 upvotes
Scrambled user
It's very disappointing that you eliminated the web UI for points redemption. It's never a good idea to reduce viable customer options with no notice or opportunity to provide feedback. Ultimately, by eliminating options, it makes users less likely to utilize it.  My feedback after downloading the app: No option for existing users ("Get started" implies signing up as a new user) No option to redeem points on the "hamburger" menu in the top left I had to guess that the symbol in the top right was for point redemption Still can only redeem $10 at a time Still can't redeem directly because you email a link. It should be directly in the app Still takes 4 clicks starting in the email to get to Amazon to redeem - way too many. It should go directly from the app or web site DIRECTLY to Amazon I can't make my final redemption. I suspect there is a 3 per day maximum, but there is no feedback.
2 upvotes
Red Charger
IT, Software
Hi again everyone! Thank you for your patience - I'm excited to share that we've updated our apps (both iOS + Android) - more details available here: https://www.pulse.qa/post/pulse-app-update-hello-thank-patience-app-we-ve-pushed-updated-to-both-ios-google-play-google-play-start-propagating-app Thank you again and please keep the feedback coming.
1 upvotes
Yellow Charger
IT, Finance, Banking & Insurance
I applaud Pulse for listening to our feedback, and making appropriate changes. With the passage of time, the app has improved, and the value of Pulse has certainly increased.
1 upvotes