What aspects of cloud computing do you predict will see the most rapid growth in 2021?

What aspects of cloud computing do you predict will see the most rapid growth in 2021?

Top Response : Now that AI/ML are being used as tools to make associates more productive as additive technologies, I see their usage growing. I also believe that there will be an increased usage to drive self-support with chat and predictive services. This will help reduce costs as well as improve response time and overall satisfaction.

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Now that AI/ML are being used as tools to make associates more productive as additive technologies, I see their usage growing. I also believe that there will be an increased usage to drive self-support with chat and predictive services. This will help reduce costs as well as improve response time and overall satisfaction.
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