Yousuf Khan, CIO, answered on 2018-07-10T04:10:21.803Z, 9 months ago
Organizations hire their first CIO when many things in their IT department are breaking and they need one person to spearhead its restructuring.
Having been hired as the first CIO, not once but three times, I can assure you that when you are brought into the company, you definitely have your work cut out for you. The most important thing to do at the start is to listen to everyone already on the ground. Take the time to understand the pain points across the business before diving in to problem solving.
It’s human nature to want to problem solve quickly, but you will save yourself a lot of trouble by starting out by becoming familiar with the issues the organization is facing. Are they platform, people or productivity problems? This diagnosis is crucial as it will allow you to build the right team and get relevant executive buy in as you set IT strategy and start targeting the issues you were brought in to resolve.
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What is it like to be the first CIO hired by an organization? - Pulse Q&A