How many IT Support employees (helpdesk/service desk) does your company employ per thousand end users? - Pulse Q&A

How many IT Support employees (helpdesk/service desk) does your company employ per thousand end users?

#helpdesk,#organizational structure,#it benchmarks,#kpi @IT 14, 18, 15, 14, 14, 14, 13, 9, 13, 18, 12, 6, 10, 10, 12, 18, 14, 10, 6, 5, 10, 10, 0, 5, 4, 5, 5, 1, 4, 2, 0, 2, 2, 5, 0, 5, 10, 8, 7, 10, 16, 2, 0, 1, 5, 5, 1, 9, 5, 5, 20, 2, 9, 5, 5, 5, 2, 6, 3, 1, 1, 1, 1, 2, 3, 4, 9, 3, 5, 21, 10, 3, 9, 10, 15, 5, 5, 5, 5, 6, 12, 4, 2,

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14, 18, 15, 14, 14, 14, 13, 9, 13, 18, 12, 6, 10, 10, 12, 18, 14, 10, 6, 5, 10, 10, 0, 5, 4, 5, 5, 1, 4, 2, 0, 2, 2, 5, 0, 5, 10, 8, 7, 10, 16, 2, 0, 1, 5, 5, 1, 9, 5, 5, 20, 2, 9, 5, 5, 5, 2, 6, 3, 1, 1, 1, 1, 2, 3, 4, 9, 3, 5, 21, 10, 3, 9, 10, 15, 5, 5, 5, 5, 6, 12, 4, 2,

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